Effective Date: October 19, 2025
Welcome to Nivaan Naturals (“we”, “our”, “us”). By accessing or using our website https://nivaannatuals.in (the “Website”) and purchasing our products, you agree to comply with the following Terms and Conditions. If you do not agree with these terms, please do not use our Website or purchase our products.
1. Product Information
- All products sold on our Website are natural and herbal.
- We make every effort to provide accurate descriptions, images, and information about our products. However, product colors and appearance may vary slightly due to lighting, screen settings, or natural variations in ingredients.
2. Health and Allergy Disclaimer
- Our products are made from herbal and natural ingredients. While generally safe, individual reactions may vary.
- Please consult your doctor or dermatologist before using any product, especially if you have allergies, skin conditions, or sensitivities.
- Nivaan Naturals is not liable for any allergic reactions, skin irritation, or adverse effects resulting from the use of our products.
3. Orders and Payments
- All orders are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order for any reason, including errors in product pricing, description, or stock availability.
- Payments must be made in full before order processing.
4. Shipping and Delivery
- We aim to deliver products within the estimated delivery timeframe; however, delays may occur due to circumstances beyond our control (e.g., courier issues, weather conditions).
- Risk of loss or damage to the products passes to you upon delivery.
5. No Refunds
- All sales are final. Due to the herbal and natural nature of our products, we do not offer refunds or exchanges.
- Please ensure that you check product suitability, perform a patch test, and consult your doctor for allergies before purchasing.
6. User Responsibilities
- By using our Website, you agree to provide accurate and complete information when placing orders.
- You are responsible for maintaining the confidentiality of your account and password.
- Unauthorized use of your account must be reported immediately.
7. Intellectual Property
- All content on the Website, including text, images, logos, and product descriptions, is the property of Nivaan Naturals and protected by copyright and trademark laws.
- You may not reproduce, distribute, or use any content for commercial purposes without prior written permission.
8. Limitation of Liability
- Our products are herbal and natural, and while we ensure high quality, we do not guarantee specific results.
- Nivaan Naturals is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products.
- Users must perform an allergy patch test and consult a doctor if uncertain about product suitability.
9. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in India.
10. Changes to Terms
We may update these Terms and Conditions from time to time. The updated terms will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Meghan Gangani
Email: meghan.gangani@nivaannatuals.in
Website: https://nivaannatuals.in